seems RGscott and myself were posting at the same time.
RG said:
I have emails to both Marco and Roo that I sent out and when I got no reply from Marco, on this issue, I emailed Roo and he did reply. If you are calling me out on this I will post them! Cuz that is bull! I’ll give you time to check this out, but by days end I will produce them!
RG wrote:
must be nice to think you have all that power to snap your fingers and think this will go away! The only thing new in your statement is the fact that you repeated what was already said.
where is your documented proof of this malfunction? Because if you are relying on your sites creditability with a lot of unhappy players, you have none. If this matter is indeed finished in this forum, than perhaps the time has come to take up the issue in yet another forum.
every time a player enters your site and makes a wager you take their money. If a player said I think your game had a malfunction and didn’t pay out, therefore all my bets are void,, you would laugh at them. Like you sites say all the time: It’s gambling Is this gambling concept a one way deal? Players gamble! But sites can declare a malfunction? So it’s not a gamble for sites? For what ever reason! Vic’s gambled their keno game and lost! Time to honor your winners and accept your loses. You would not be the first site to do this.
I can promise you this issue will not be resolved until player satisfaction is achieved.