There was a lady in charge last I knew let me see if I can dig up her email addy for you.
Here is the old complaint link I dug up if it helps you out.
http://www.casinoaffiliateprograms.com/bb/vegas-lucky.5960.html?
I have to say they do pay out earnings when you get them..lol
We get one about every 3 months or so if someone does not cashout.