I’m sorry, but that just isn’t right.
Why don’t you pick up the phone and call Tradal, and try to work this out? 888 should not be doing as little as possible to address these important issues — issues which affect many, many webmasters — issues that, if left ignored, will eventually lead to the downfall of 888, Tradal, and whoever else you do business with.
Honest webmasters ask for help, and you “help” them by telling them it’s out of your control. When something actually is in your control (i.e. if the scraper is one of your direct affiliates), you ask for a list of offending sites, or a list of offending (scraped) keyword phrases — to give to the scraper so that he can remove only the sites / scraped keywords that have been noticed, while keeping everything else intact. Why you allow these people to continue operating is beyond me. If I was in charge, I could cease doing business with these rogues to protect my company’s reputation.
Affiliates of Tradal who promote 888.com are affiliated with 888.com. 888.com ultimately has the power to step in and take action. Please don’t act like you have no control over this — clearly you do. Obviously one of your super affiliates is not more powerful than the parent company. For you to say otherwise is laughable.
One last thing — When we find a scraper site promoting 888, we have no way to know whether the affiliate is signed up through 888 or Tradal. That’s why we come to you for help, because you are 888.com. So, it would be very, very helpful if you could find a way to communicate with Tradal whenever issues like this come up. There must be someone over there who you could call or email to get matters like this handled quickly. Just an idea.