I can honestly say I ran a promotion a few months back and this was directed at new players, they were all tracked correctly, I had each person post their id to the casino in a thread and I could watch to make sure the stats were accurate.
I cannot say that PacificSun1 has made false claims, all I am saying is that IF there are issues he can trust that Lloyd will see to them and get it all fixed up.
I don’t think going to several spots on this forum and posting and ranting is the way to go, why not handle this private like in emails or maybe even a phone chat would help.