I was playing about 3 days ago, and thought I noticed an incorrect payoff when I received blackjack. I thought I might have been seeing things, so I decided to pay closer attention the rest of the session.
Sure enough, later on, I had a $2 bet, hit blackjack, and received a $3.50 payoff!
The scroll at the bottom of the screen read “Congratulations, you win $3.50, last bet $2” Now we all know, this is TOTALLY incorrect.
When I looked in my game log, it read that I had bet only ONE DOLLAR!!! Even still, the payoff was incorrect. I contacted PP CS but they denied anything was wrong with the game, and that my logs indicted that I had bet $1, and that my balance was correct based on the $1 bet. HOWEVER, they did later admit in a follow up email that the INFO SCROLL at the bottom left of the screen WAS WRONG, and that they were working to fix it….however, they still weren’t admitting that they paid me off incorrectly…but I know what I saw.
Interestingly enough today, Blackjack seems to be down at PP. Maybe they are fixing the “problem” that doesn’t exist.
PS. I just got screwed again! After they had shut down blackjack earlier today, I figured maybe they had fixed the problem. but, about 45 minutes into my session, I had $2 bet, received blackjack, and got paid $3.50!!!