Yes, that seems to be the standard now.
What it means is that whoever I signed up under back in 2001 for Golden Riviera will not have me as a lifelong player even now as I am trying to return.
The same goes for all the other Microgaming casinos – this seems to be a standard response.
Really makes no sense for the casino either to throw out returning players who might have forgotten logins over the years, or even where they used to play.
It’s not like there are only 10 casinos and they are all under a year old, we are talking a hundred or more casinos and years and years. And hardly any of them branded – almost look alikes.
Just another example of alienating and losing good customers because of the stupid bonus situation. I suppose they are too scared some bonus hunter will walk off with a few free bucks to let in that devoted player who tries to return.
This needs a software fix. Treat returning players nicely – give them a real message instead of an error. DUH!!!!
:Ohno: