Dear Stephane, Carolyn and Partricia,
I checked the accounts of the three of you, and there’s something very similar in each account. You are promoting very aggressively our free chips. I know, that at this moment our casinos are offering, perhaps, the highest no deposit offers. However, this shall not be the only attraction to your players. First of all, a lot of people will go for a free chip, instead of making at least some small deposit. Secondly, there are a lot of free offers’ abusers, who just go from one casino to another one, creating multiple accounts. These accounts eventually get banned, but it can, of course affect an affiliate.
Cocota: You have 3436 players in Cirrus Casino, but only 54 of them played for real money. That’s why your number of Coupon Amounts Awarded is so high: $86,720.50
Bonustreak: You have 620 players, and only 15 with deposits. Your total number of Coupons is $20,885.25
Triple777s: Unfortunately you do not have any depositors with us, and you have a forum. Honestly, our experience with offering free money on the forums was never that good. People go to all different forums, just to find out who’s giving freebies. We give free chips only to the new customers. There’s no way of getting a free chip with every deposit. An exception can be Palace of Chance with their $100 Free Chip offer, which is for new and existing customers. But, again, they have a lot of restriction for old customers to receive it: such as loosing for the past 90 days, and having deposited at least $500.
Please consider promoting our deposit bonuses: we also have them very high. Cirrus and CoolCat have from 250% up to 350% Sign up bonuses, Club Player offers 400% Sign Up Bonus + 350% Second Chance Bonus, and Palace of Chance launches very attractive offers every week, such as 500% Bonus on Slots.
Free Chips definitely help, but please do not promote all of them at the same time. On a short term it can affect your account, however on a long term it will start converting, since the free chippers will start making deposits. But, in any case, I would not advise you to constantly promote those same no deposit bonuses on your web site.
I would also like to tell you, that when you see your numbers in negative for several months in the row, please contact me directly. You can call me, and we’ll check your numbers and your players together. If we work closer, we can work something out, so you do not remain on negative balance all the time. Trust me: I would love to see all of the affiliates with nice pay checks every month, so if you contact me, I will be glad to review your account, and find some beneficial solution for all of us.
Best regards,
Natalie Stewart.
Affiliate Program Manager
1-800-525-9843, ext.2261
[email protected]