I just don’t get it. Each month there has been an excuse for why the payments are being sent later and later. They always promised them by the 16th at latest and I have emails from Marvyn stating that. They use to get them to us between the 7th and 10th until this NEW system, that was suppose to be so wonderful and help make things run more smoothly, came online. Now the date of the 20th of each month has been slipped into their terms?
When their new system came online, I had over $3000 in earnings. Suddenly it disappeared. I always take screen shots of my earnings pages everywere. Being in this business for over 5 years now, I have learned the hard way, to document everything. So I sent an email when suddenly my stats were at $200 something rather than the $3000+. I was told that I did not have those earnings and so I fired the screen shot at them. Then I received this double talk explanation that made NO sense and basically was telling me that their system placed earnings in my account that were from an erroneous banner tag???? I never did receive a proper explanation NOR the earnings, despite my screen shot and statement documentation.
This happened one other time as well and I had their OWN statement showing my earnings, thank goodness. If not for being able to forward that to them, I would have been out another $300 and some bucks.
Now I watch FA stats like a hawk each month and take detailed screen shots twice weekly to verify what is in my account. On the final day of August, I had $183 and some change and I had deposits over $130 to one of my FA casinos and received the deposit confirmations from the player. That should have taken me over the $200 payment threshold. I later found out that the stats were shut down 2 hours earlier than usual, before the end of their business day and those deposits did not show up and now my Aug. earnings reflect $143. So where did the remainder go to?
Other Microgaming affiliate programs all seem to have paid timely this month. If this was an MG issue, how did the other affiliate programs have the ability to pay on time and why then, when questioned, did MG seem to have no clue as to what we were talking about regarding the FA issue?
Their banners have come down from my forum and I am just getting around to removing them from my directory today as well. When our players deposit, there is no delay … they receive their money. It is absolute hogwash that we are spoon fed BS excuses time and time again from FA and I, for one, am quite tired of it. Pay as you should or don’t expect PLAY on your accounts!
Regards to all,
Barb