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Reply To: More feedback on Terms – as promised

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#671499
Anonymous
Inactive

Personally, I don’t have a problem filling out a poll but i agree with Spearmaster, we shouldn’t have to. But if you continue to insist on this poll it would be nice to have all the facts first.

Please respond to this question that has been posted here in various forms several times:

Zane – clarify this please.



Ok, maybe I’m seeing boogie men in the closet, but Zane please answer me this. How is the ‘lapsed’ customer put back into the pool? He still has his account number. He knows he is allowed one account per casino. He pulls up the software and enters the account number he still has OR he contacts RB and retrieves his account number. Does his original account ID still work? If he logs in with the original account number and makes a deposit, who gets the credit for that deposit? Now, affiliates will make this new rule known to players so that they can retrieve these poor misguided players and place them in their pool, so knowledge of this rule will be wide spread. If they are fished by a new affiliate, then they have to meet the 2 deposit rule again? and drop again? and be retrieved by another affiliate again? And y’all are going to track all this action accurately? I can see all kinds of major abuse related to this type of action on both sides. Why would you bring this on yourselves and your affiliates? This is piracy in high gear. Record keeping wise, it does not make any sense UNLESS only the first part of the lapsed customer were actually being carried out. The part where you get the player after 6 months of inactivity. The rest would be too much to track and I’m not sure you would even make the attempt.

Please clarify this.

Sue