Players receive an incentive for their first purchase and most cases the free bonus exceeds the purchase as with the $50 for $200 promotion. As per the old definition the affiliate has a balance of -$150.00, and as per the new definition the balance is still $0.
This assumes that the player deposits only $50. What if the player deposits $500 and takes the free $200 as well? Then my account will have a balance. If that player never makes a second deposit, I get nothing. Why not? Why would you implement such a rule? Is it my problem that you can’t retain the player?
Here’s a clue — DON’T OFFER BONUSES!!! Hello?! How is it my problem that people are taking advantage of bonuses YOU are offering?
Large first purchases are rare…
What is considered rare? 10%? 5%? The fact is, situations like this do happen. If an experienced high roller makes a large first deposit but decides not to return, we should be entitled to a cut of that money. Period. We referred them to you, and you made quite a profit from that player. To tell us that we aren’t entitled to this money is unacceptable. It does not matter how rarely this happens — the fact of the matter is, it can happen, and we should be rewarded when it does happen.
What is the “small percentage?” And what does “probably” mean? This is too vague. What about those who don’t take the bonus, but only deposit once? Again… the affiliate should be entitled to a commission from this referral. This is the way the majority of affiliate programs operate. Why do you think your business model so much better than the others? Oh, I know why — more $$$ for you, less $$$ for us.
The opportunity/positive here is that all affiliates are now able to re-acquire these lapsed players via their web sites and they will be linked to the affiliate that did the work.
Where is the “positive” in this situation? This is completely unacceptable. A referral should be connected to me FOR LIFE. PERIOD. I should NEVER have to worry about “re-recruiting” players that I’ve sent to you in the past.
It is entirely possible that someone could open an account, gamble awhile, and then go on a 6 month vacation somewhere. High rollers especially — they have the money to take long vacations. Just because someone doesn’t respond to your email incentives or whatever, doesn’t mean they won’t come back. Why not just leave them connected to the affiliate?? Why not? Obviously there is some benefit to be gained by removing the connection after 6 months. Otherwise, you wouldn’t have put that clause in the new T&Cs.
re-acquire these lapsed players
Unacceptable. The players that I refer to you should be mine FOR LIFE. I should never have to hunt down old referrals and ask them to re-sign up. If I’m going to take the time to track down a high roller, I most certainly will not send them back to you — I’ll direct them to a decent casino — one with integrity and ethics.
My partnership with Referback is officially over. Cancel my account; shut it all down.
I will be publishing a list of blacklisted casinos later today, and the Referback casinos will be at the top of the list. Congrats Referback — you made it to the top.