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Reply To: Retroactive Program Changes – Actions

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#669311
Anonymous
Inactive
Dominique wrote:
eCOGRA also asks for posting to stop while issues are being solved.

It makes sense to do. I do know that this is going on and I am complying for now.

eCOGRA gets involved in player issues where potentially the casino could suffer from negative publicity, and in some cases quite unfairly because of a miscommunication – and they usually answer in a day.

Here – there is no question as to miscommunication, or unfairness to the affiliate programs. Communication has taken place over an extended period of time, with plenty of time for clarification, and the programs have already indicated that they have no intention of resolving the issue.

In the meantime, affiliates continue to be damaged by their actions as well as those programs planning to follow them. With eCOGRA, there is no question of a casino going bad in the short amount of time it takes for them to resolve the issue.