I love playing on Party Poker and promoting them, but their customer support call center is worthless. The people answering the phone are clueless and they are just making this situation worse. Here is a link from a forum that describes the problems that people are facing.
I have called them over 10 times and emailed them dozens of times and they keep thinking it is a local problem. Read that thread above and you will see that the problem is with the software. I literally cant play at Party Poker anymore cause of this. Tell those guys in the call center to quit sending those automated replies to emails suggesting that it is a local PC or local ISP problem.
If you dont believe me, go and sit on any random table and ask the players if they are having connectivity problems.
THE CLIENT HAS A BUG IN IT AND NO ONE AT PARTY POKER GIVES A DAMN.