BTW I lost my $299
Did you try issuing a chargeback through your credit card? If they took your money with no hope of ever having a favorable review, they basically just took your money for nothing. I’ve had some success with chargebacks twice where I felt ripped off after buying advertising. This seems more cut and dry than either of those…
You may still be able to get your money back. It’s worth a try and helps smooth the way for future advertisers.
Good luck!