An exerpt from their terms and conditions on negatives reads:
4. Negative earnings up to $5000 per player are NOT carried forward and the affiliate will begin each month on a zero balance. Should the affiliate close the month with a positive balance, commissions will be paid on the positive balance. Should the affiliate close the month with a negative balance, this balance will NOT be carried forward to the next month, unless the negative balance is a result of a charge-back.
Our previous negative was not the result of a chargeback, so they owe us our money it would appear as our negative should not have carried forward as we were only negative around $480 from a previous month.
If you can get a hold of them to see if they will pay us that’s great Professor, as my original post has to stand that we are still owed money from them with no answer to any of our emails or phone messages.