what do you mean by lost players?
do you mean last month you had 100, this month you had 95 (and there were no player accounts closed)?
personally I felt that way too damn many players accounts got closed every month (back in the day, I still haven’t increased their traffic to any noteable size to be able to judge currently in this respect) – but when I used to send enough traffic to get say 8 or 10 new players in a month, that I could almost count on seeing 2 or 3 accounts closed every month as well. Which is extremely curious since I’ve only ever had two chargebacks in all the time I’ve been doing this; at all the places combined. Include RB in that list. And in fact; I’ve never seen any notice of any kind at RB that i ever had a player do a chargeback there. But that is the only reason for closing a player’s account that I can think of;? short of them getting caught cheating or some other rare offense that might occur, like cussing out the casino manager or something in an email? That’s the best I can come up with for closing accounts.
BTW, will RB pay us today? or is it on the tenth business day?
*I got myself in trouble; I was counting on WS to pay me on … today. because that’s what their website saiys; but when I didn’t see their payment at neteller, I checked the history and saw they paid me the 15th last month, so I assume it will be the 15th this month.
lesson learned. Next time if I want to know when a payment will arrive; check neteller history for the date I was paid on in previous months. Rather than checking the websites.
so anyway, I started looking backwards from there to see who might come thru for me sooner, and I saw RB paid me last month on the tenth.