ya, contests mean nothing to me. I’ve never competed to win one, it has never even remotely been an influence on my decision making as to who gets best spots.
Tell me that you have a player retention higher than anybody else, then I’m interested.
Tell me that you are going to go back and offer all my old whales an offer they can’t refuse; and I come running.
that’s what gets me motivated, is knowing that a program may see that I’ve lost a whale or two recently, and then they let me know they are as concerned about the loss of the player, and are literally getting him/her on the phone to find out what can be done to get them re-interested in coming back to play.
I’d suggest as an angle for that; that when you contact the player,…. you remind them of one of their better day(s) when playing at the casino (because you gotta figure what ultimately makes a player stay longer, is when they hit a big win sometime in the process), and perhaps even do a little more homework, get a rough idea of what had happened before the big win, (which was likely a period where they didn’t win) and remind them of that; how they never would have won that jackpot if they’d quit playing back when there was that dry spell of luck…..
Wins my friend, will your best retention maker, thus the reason I am such a stickler about making it as easy and simple for a player to cash out. I promise you a huge majority will come right back and lose it back; they just want to know that when they win, they get their money as fast as the casinos gets it when its deposit time.
and retention of our biggest money-makers ; will always get my attention over any kind of promises of shiny beeds or 77 virgins (of course, I’d know that was a lie; there aren’t that many at any one time in the same driving distance : I’m guessing since Bill C’s second term in office).
