Certification by CAP means that we are not aware of them mistreating affiliates, and that they expressed a wish to be easily available to us for questions and suggestions etc. CAP is purely a message board where affiliates exchange experiences and ideas, and it facilitates communication with programs.
It is up to the individual affiliate to check out how the casinos treat players and act accordingly. CAP can’t be getting involved in that – that is why we have player boards (most prominently Casinomeister and Winneronline) and Damian is working on a player association.
Usually serious and persistent player issues do make it here and you can read about them. But we can’t import all these discussions – this is an affiliate board. It is easy enough to go to one of the above sites and type the casino name in question into the search box there.