Hi everyone,
In light of the recent issues raised, we will be conducting a database server upgrade this afternoon that will cause a brief period of down-time.
Please note that your Income Access reports will be unavailable between 12:00 pm and 3:00 pm EST. Our apologies for any inconvenience.
As we endeavour to enhance our service, we ask for your understanding and patience.
Many thanks once again for your co-operation and as Jennifer mentioned, please contact us should you expereince any problems after the upgrade.
Kind regards as always,
Sara
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