In response to Dom:
All fees – comps / chargebacks etc. are assessed to affiliates based on what percentage they earn for the month. If an affiliate receives 30% for the month then they are assessed 30% of the total fees during the month.
A year or so ago we used to remove 100% of all fees from gross winnings / losses during the month then your percentage would come out of this net win / losses. Now we take your percentage out of the gross winnings / losses then assess your percentage of total fees and deduct this from your earnings.
This change was made for our backend purposes only and does not affect the amount an affiliate receives. Both calculations result in the same amount earned.
Krystall, please let me know if there is anything I can do to help. I’m sure there is something we could do in order to make this work.
Thanks,