I had received another mail said they were located my money and will upload ASAP. But again…
From: “www.moneybookers.com”
To: [email protected]
Subject: [Ticket ##7176280##] Re: missing funds-Legal action taken
Date: Tue, 10 Aug 2004 12:09:00 +0200 (CEST)
Dear Mr. Kim Seng,
Thank you for your emails. I want to apologise for our delay in
responding, normally it should not longer take than 2 working days to response
to our customers. As well I want to apologise that your money is still
not credited to your account. I have have forwarded your complain to my
supervisor and to our payment department. We have located your payment
and we will credit it to your moneybookers account as soon as possible
.
Please be sure, your money will not get lost with moneybookers.
Thank you in advance for your understanding and cooperation.
Should you have any further questions or doubts using our services,
please, get back to
us. We will be delighted to be of assistance.
Kind regards,
Gregor
Moneybookers Service Team