Hi Dom and thanks for your efforts! 
I also received this explanation just a hour ago, but I am still not convinsed that their tracking is working in my case as I am seeing a lot less traffic than I should be getting and the downloads have stalled completely…and didn´t you just say that your tracking has been working without a problem – so why is it working for you and not me if the whole database was frozen??
Anyhow I will still keep them up for a while and see how it will develop, but if I dont like what I see then I will let you know about it here at CAP.
With Thanks, Mika