Ok, I heard back from Geoff at Integrity Casinos and he wrote the following:
Thanks for the heads up on the issue Lagunacat raised on your forum board.
The situation is that one player of this affiliate in two months running charged back $1,700 each time (total $3,400). Thats a fact that we all have to live with.
We have been in discussion with the affiliate by email for about a week on the issue, and suspicion is something we find very difficult to disprove.
Gina from our affiliate team also tried to ring the affiliate on Monday, no-one was home. Gina left a message on their answering machine, asking the affiliate to email us with either a different number or a convenient time for them when we could catch them. The affiliate has not done so.
As for the stats changing claim – first we’ve heard of it. So we’ll address that issue with the affiliate when we are in touch by phone. Already scheduled is another phone contact attempt for later today (Wed).