Arkyt
I have no idea why they don’t respond to e-mails. I will phone Mark tomorrow and tell him to get his butt into gear. They are South African based and can’t hide away. Too many South African affiliates for that.
I suspect though that he won’t have a clue who Arkyt is 
Please PM me your Affiliate ID and I will make sure he knows you are looking for a reply to e-mails sent to him.