Please e-mail me at [email protected] with your user name and your problems and I’ll make sure that they are answered.
Claudia has helped us out and things seem to be straightened out. The only thing I have still not received any answers on is this spammer, which now is history so it doesn’t matter.
Professor, I agree with you for the most part but when a dozen emails are sent over 2-3 weeks and NOT ONE REPLY, that’s simply wrong. Yes, honesty and making money with a program is definitely the first priority, communication can lack a bit, a few days to answer, or even a week….but not a few weeks. And if I hadn’t emailed ALL email addresses I could find with a final email begging for a reply, I never would of received one.
We had signed up with CB opting for payment via Neteller, we hadn’t received payment for weeks into April and finally Claudia said it was wired, well we never gave our bank info so I knew that wasn’t possible. The next day (a few days ago) we received a check, which is fine except it took 2 weeks to get here, costs us $ to cash a US check and takes 30 days to clear. So you can see why Dean was a little aggravated, me as well.
That’s all past now and hopefully everything will smooth out. The poker room seems to be converting well for us, so we’re sticking with them for now.