BB1, Can you explain what you asked SciFi support? The slot playthrough requirement doesn’t specify that you must play games in a certain order. Just that you play the required playthough on slots some time before you cash in.
SciFi is also looking for new ways to bonus players without getting burned. As far as retention goes, they relax the requirements quite a bit for players they know are not there to only abuse the bonus. The CS staff is trained very well at looking for patterns and the supervisors are given the freedom to make judgement calls on an individual basis. One of the reasons they have such high player values is because they take good care of the non-abusing players.
Jeff