tomasilva & blackstone1 – have you both tried Andre Au?
E-mail him directly – he is the Central Affiliate Manager and I am sure he will sort this out for you.
André Au
Central Affiliate Manager
Ladbrokes eGaming
Tel: +44 (0) 208 515 5563
andre.au @ ladbrokes.co.uk (spaces to prevent SPAM)
MSN: auwenjun @ hotmail.com (spaces to prevent SPAM)
Let me know how it goes, and if it still goes nowhere, I am happy to call him up on your behalf.