Thanks to CM and Pinababy69 for bringing this to our attention. We have removed their listing but will keep this forum open (for now) to allow the management at Jackpots Heaven to address the issues raised. We do our best to ensure there are no outstanding player or affiliate complaints before a program is listed on CAP, but it seems like a good idea to involve players in testing before we accept new softwares.
Pinababy69, do you think it would work if we funded five players every time we receive an application to get listed on CAP from an operator with new software? It would be really useful for us to have player perceptions.
It has also been suggested to me (re: new software) that we also check if the owners have a criminal history, the casino has a valid license, and is certified by the TST. I think this is doable, but are we missing anything else?