Steve,
I have just sent you an e-mail, so hopefully you will sort out the 16% commission I am currently getting. The other staff members from GW have given me the run around about how manager credits retains players, but none of them have been able to explain why I am only at 16% commission. I am not really interested in GW attempts to retain customers if it ends up costing me 24% in commissions.
I will gladly post positive feedback here if you sort out what is happening with my commission, please surprise me, :santa2: is around the corner.
Regards,
John.