Ellen,
Our apologies for the delay and please check your emails since Roger has already sent you one stating that the accounting office has approved to send out this money so we can clear your issue.
Also we have a Neteller account that we need to confirm with you, so we can send your earnings to the correct one. Please reply to him and provide the account where you would like those funds sent to.
Please provide me with a valid phone number so we can call you today.
Regards,
Steve Ariel