Hi Everyone,
For those of you who have not been following all the multiple threads (across various forums) with regards to our T&C’s update, I wanted to just quickly post an update on what has transpired since so that everyone is in the loop.
We have taken on board all your comments, concerns and collated this feedback on the various forums/ direct messages to implement amenable changes where ever possible.
We have been working for the past month in conjunction with Andy over at AGD – who (with his team) have provided some very valuable feedback , and suitable alternative suggestions – with regards to re-wording our T&C’s so that we can ensure we are meeting your needs, and providing the protection we require from the abuse that our program has unfortunately suffered over the past 2 years. (Thank you Andy
)
I’d like to stress – we have always been 100% comitted to working with all our affiliate partners, we are here to help and service you – we do not want to hinder your marketing efforts in any way – as this would be counter productive not only to your business but to ours as well. (After all, we can’t pay comission if we aren’t making money and we can’t make money without your help and support)
We have now reached a conclusion on all the main points that raised queries from the affiliate community (those that are membered to our program, and even from those that aren’t)
In short, we have spent the past couple of weeks re-writing a new anti – fraud policy that will provide us with the protection we feel is necessary to have within the terms and conditions of our affiliate program, and we have also implemented a brand new high roller policy that is both fair and in line with what we think is good industry practice, as opposed to putting retroactive minimum limitations in place – which is what other programs have done to date. (and what we admittedly had followed as assuming this to be the norm)
So – I’m very pleased to announce that we have revised our program terms and conditions entirely again, in line with your feedback, and Andy’s (team) – and have re-launched our confirmed program terms again today.
I would like to encourage you to take a closer look at our new improved terms, we are quite pleased with the result and are happy to be leading the way in terms of handling high roller policies that will enable us to continue offering a no negative roll over policy across all our products.
Please feel free to view our new terms and conditions which is updated on on our affiliate website
http://www.centrebetaffiliates.com/terms.html
We look forward to working together to build a better program, and continue to service your needs.
Regards
Lee-Ann Johnstone