Centrebet has always valued affiliates to be a big part of our business and online marketing channel. Those who have worked with us over the past years can attest to our efforts to be as flexible and fair as possible, and will have seen our commitment to building mutually profitable relationships.
We have adressed concerns with Andy at Affiliate Guard Dog yesterday to briefly explain the events that have lead to these changes in our terms. In short, after an extensive audit of the program in May, we discovered a large amount of fraud and abuse, and needed to immediately enact measures to protect against this happneing contunually in the longer term, to keep the program sustainable and allow us to better compensate good affiliates.
Andy had given us some very good and valid feedback, and he, and we have agreed that we will arrange a meeting this coming week to discuss all the options for adjusting the T&Cs in a way that gives more peace of mind to all our partners both new and existing.
To be clear, we had no intention of implementing the negative rollover, or the minimum threshold, on a mass scale in the program at any point. We simply need to find a suitable solution to preventing a current problem that is plaguing many programs in the industry at the moment. We are confident that we can reach a solution to your concerns and ours quickly and efficiently in the coming week.
We understand the sentiments that these changes have caused with affiliates who do not know us well. However, we invite you to look closer in the coming months at all we are doing to improve this program, and hope you will consider this before passing final judgment.
I take on board the error in the term “governing” and will get this amended along with any other changes in the coming week.
Thanks
Lee-Ann