Hope you are all well. First of all i would like to thank you all for your continued hard work and efforts. Over the last few weeks we have been looking at the issue of conversion and have started implementing a few key initiatives to help aid with this. We have noticed several areas that will dramatically increase the conversion rates and navigation for players.
A key issue we found was that players were only offered a $50 option for despositing- as a new player we released that $50 is perhaps off putting and have recently in the last few days dropped this down to $25. This has already had dramatic effects on conversion and we are noticing a much higher rate of conversion on new sign ups.
Secondly we felt that the number of games and navigation of our html lobby is not doing enough to convince the high number of players we get sign up to stay and pay with us. We beleive we have a great looking site and games but key areas such as html lobby which includes games lobby and depositing areas + some details and navigation within the registration process needed work. I am pleased to announce that we have been very busy doing this over the last few weeks and the new design version is set to be launched within the next few weeks. This new version will include a greater selection of games- a much more inviting and easily navigating web lobby and generally hugely improve the sign up to deposit stages.
As some of you have seen we are also doing our utmost now to also re focus on old sign ups by sending them several correspondances/ offers / information etc which was suggested a few weeks ago.
We feel that the new offering of software and design coming soon will be not only something new to many players but also will impress and give a huge vote of confidence with new players.
Please keep the comments coming in- they are listened to and we are fully aware of improving many of these systems for you so everyone can benefit. Many thanks again.
Nicholas