December 2, 2008 at 10:36 am
#788936
Member
Hi there Bonus-Map,
Would be happy to comment and i am glad you have brought this specific term up and it is one i am reveiwing at the moment. The hold back policy was implemented in the terms and conditions as a safe guard against serial fraud that may occur which is unfortunate in the industry. The Policy does not occur in practice on monthly withdrawals but of course we screen such withdrawals as a double check against fraud. The term is reserved just in case we see anything that is very suspicious and allows us to fully investigate. I will review this term in order to add further clarification and of course inform all of our afffiliates so they are fully aware.
Please let me know if you have any further queries .
Nicholas