Hi Pete and Gene,
Many thanks for your candid feedback. Much appreciated.
It’s unfortunate that our programs have not converted for you. Nonetheless, we appreciate the support you have shown us over the years.
We certainly strive to do our best to address any tracking issues that may arise by working closely with both you and our clients to resolve them. We are not operators as you know, and it is in our interest to ensure that our affiliates are properly rewarded for all traffic referred.
So, yes, without proof, it is hard for us to do more than test your links and ensure they work properly.
Anyhow, we are always keen to work with you and if you are up for giving us another try, we are committed to supporting you.
Wish you all the best with your endeavours.
Kind regards,
Sarafina