Aksana, thanks for the title, but they haven’t appointed me yet to be a financial manager, and never was I thought any less of Alexander or anyone else who his English isn’t his first language, it isn’t mine either. I always treated you both with respect just like I would like to be treated and always tried to help.
I know it is a small amount, but we treat $315 just the same way we treat $50,000, yet he shouldn’t have left it dragging for nearly 4 years, if he hasn’t received a payment he should have contact us or accounting a.s.a.p back in 2005.
The Accounting and affiliate program was upgraded in 2005. previous accountant left a note under Revenue Giants new system that his account was fully paid on previous system up to 2005 (that means all 2004 earnings were fully paid), therefore, we owe him $22.50 (May 1, 2007, 12:00 am ) which we never said we don’t but our minimum payout is $50 so it rolls over till it reached $50, and the $315.00 (January 4, 2005, 3:13 pm) were completed based on the previous accounting note.
I was not aware he received Checks until I read this post, now, as his account in the new system was set to Neteller we told him it was sent there but that can also mean that for Dec 04 commission he could have received another check as back then we mainly paid via checks if he claims not to have a Neteller account.
Accounting couldn’t get Neteller history as Neteller doesn’t give us history for over 3 years ago nor can provide us if he has account there at all, I assume per confidential reasons. Therefore we asked him to contact them directly.
To Move forward, let me propose him the following:
-please translate or explain to him now that he post it publicly I feel confident to share this with you without breaching his privacy:
1. Please have him contact Neteller so he can provide us a reply from them proving he never had an account with them?
2. Please ask him to check again he didn’t receive another check back in 2005 and deposited it in a different account.
I will ask accounting or tech team to try and work on the old system to get the confirmation of Dec 04 payments, or to allocate at the bank the check that was sent in 2005.
That is the best I can do, please understand we are talking about Dec 2004 commission, and we are now in July 2008.
Regards, Malci