Thanks for looking into this, i was really stunned by their behavior – would have never expected anything like this from the like of pokerstars…
To make the long story short – i have agreed a deal with them a few months back. After a while they got back to me saying its not profitable for them and they do not want to continue the deal. I said fine – as for the quality players i deliver i usually have a line of advertisers interested. After the deal expired i was told i would still get paid the agreed deal for another 4 weeks once the deal expired – and this is where the trouble started.
I did get pay for every single player delivered during the deal and during the 4 weeks – but they refused to pay for any player converted after those 4 weeks. I got back saying i surely must be paid at least the basic CPA rate (the $75 listed on their site and available for any new affiliate) since those are new and depositing players. Well imagine my surprise when the person i was dealing with there, Andreas, emails me and says under their T&C i am not going to be paid any single cent more…
I do not know what the issue was with player value – German poker players are of extremely high value and more then one company pays me more then $350 per player. What i was told by stars (it was all via email, so i have the full log) is that the value of my players is $100-$150 and they have actually lost money during this deal…
The whole story is more then just odd – i have been sending them players for more then a year i think and its extremely unlikely that a) player value is that low b) they only managed to discover that after such a long time. Usually if a deal is not profitable for a company they get back to you after a month two or three and want to stop it – since they are obviously not benefiting from it. And neither would i want any of my partners not to be happy with the quality of the players i send them.
Its not about money in this case – last month i had about 10 players with them so in worst case scenario i would have to be paid $750 which hardly is a fortune. Its about the way they have treated me more then anything else…
Thanks in advance Prof