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Reply To: Winward Casino is not paying players

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#768258
Anonymous
Inactive

@Bullajami 163012 wrote:

I did not say I never heard from accounting. I said they did not provide an explanation as to why my payout(s) were declined. Each time they decline they send an e-mail that says declined, and then add a link to the rules section of your website. I do not consider that an explanation.
The e-mails contain a link to your rules page, which is poorly organized and poorly written. That is not an explanation.

note taken, I’ll speak to accounting, and make sure more detailed explanation is given per decline.

Cheers, M