Fiction, you might try this email address: [email protected]. I emailed Allen this morning and already received a reply:
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Hi Bernard of course I get e-mail; I reply to every single one that actually gets into my inbox!!
Please ask anyone who hasn’t received a reply to resend me an e-mail and to CC you on it if you’d like.
We are here to work with you guys; there is no reason for me not to answer any e-mail!
Looking forward to resolving this issue
Thank you
Allen
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Hope this helps :hattip: