@Dominique 152573 wrote:
I go strictly by the experiences my players have. If they are happy, I am happy.
That casinomeister thread has got more active last night. Sorry, but maybe you should go to that thread http://www.casinomeister.com/forums/casino-complaints-bonus-issues/22132-misleading-bellerock-terms-do-not-play-there.html and tell them you are happy to promote them because your players are happy. I’m sure they want you to be happy and send you and your players plenty of gifts. That doesn’t change the fact that they are stealing from others and by the looks of it so are King Neptune’s. I’ve seen it all before plenty of times and can’t believe Bellerock have gone back on their promises from five years ago after the Gaming Club incident.
If you want a good read, look what put Fortune Lounge in the rogue pit there last year when they went the same way: http://www.casinomeister.com/forums/casino-complaints-non-bonus-issues/16977-locked-account-royal-vegas-vegas-towers.html
Anyone who thinks Casino Rewards have recently got better can read this too: http://www.casinomeister.com/forums/casino-complaints-bonus-issues/19802-casino-rewards-down-drain-like-fortune-lounge.html
I’m hoping BelleRock will see sense soon but they need to go the extra mile to resolve it. With the Gaming Club incident, they gave the players an extra 10% of the money they stole at first. Even that took a few weeks to resolve. I’m giving Microgaming until the 20th February.