@Shane 152548 wrote:
The Risk team do look out for fraud rings and players who open multiple accounts – these are clearly players making use of fraudulent techniques to gain a financial advantage from the bonuses.
If a player comes and plays and win or lose and go about their business thats one thing but where we are able to poinpoint people opening 5-20 accounts per casino and claiming the bonus that is fraud! When we see accounts being opened under different names and they’re all have the same address or banking details its fraud.
My point is that now you are denying players who are not part of fraud rings. You have always denied players who were trying to defraud the casino with opening multiple accounts for bonuses. This is nothing to do with your new term.