@Sirius 152544 wrote:
Just to add in case anyone is in any doubt, there is no such thing as abusive play with bonuses (if the terms don’t clearly disallow something). The only real difference between players is that some are there for the bonus only. They can and will often play just the same as other players (i.e. those after the bonus don’t always know how to play). Conversely, even many loyal players will make the most of a bonus and many will play to maximize the return the same way as expert players so the whole idea is flawed and also fraudulant as you are offering the bonus and giving it to players who you will later deny.
Another thing, is that normally the expert players will play large bets with the bonus and look just like a high roller. The other players just looking for the bonus will be almost the same as your average player in terms of the cost to you (assuming the promotion has a cost to the casino in the short term) so the only problem is if there are a large number of them. There is no way you can tell which is which. If you want to stop players taking any more sign up bonuses judging from their lack of non-bonus play, then you have to do just that (not give it to them) and not decide after they are given the bonus which is potentially fraudulant if the reasons are not verifiable and fair.
Casinos always knew a certain percentage will only play for the bonus and this should be factored into the cost. They really are stupid to ‘get back’ at these players with ridiculous behaviour like this. In the past this only happened at the dodgy casinos trying to get back at bonus players (like you are doing) or those about to go out of business and in desperation. Even when Gaming Club tried something five years ago, they saw the error of their ways and apologised.
Added to this point I would also like to include in my answer a response to “A player might sign up to take advantage of all the ones on offer but this isn’t enough to deny his winnings. If you offer it and actually give the bonus, then you can only deny winnings if it the reasons are 100% verifiable and players should be clear from the start what is expected of them and what isn’t.“.
The Risk team do look out for fraud rings and players who open multiple accounts – these are clearly players making use of fraudulent techniques to gain a financial advantage from the bonuses.
If a player comes and plays and win or lose and go about their business thats one thing but where we are able to poinpoint people opening 5-20 accounts per casino and claiming the bonus that is fraud! When we see accounts being opened under different names and they’re all have the same address or banking details its fraud.
We are not out to discourage players from playing but we are going to protect our business against abuse – as an affiliate this should make you glad as abuse of bonuses costs affiliates as their wins drop your netwin and this directly affects your paycheck at months end.
Shane