@Shane 148091 wrote:
I was under the impression that your credits from your old account – and that as an apology you had received an additional 50 comp?
Yes, Shane. The funds were transfered into my new account but I never received the credits for the promotions I qualified for, nor is the €50 Comp withdrawable and covers up for the funds I lost due to the games I were not able to access in the software.
I have sent three or four emails and messages about this by now, of which none have been replied on.
Basically I am not interested in any of the promotions anymore by now and just want to receive back the money (the €50 Comp) that I was supposed to receive for the previous software errors. I am not interested to play a cent at your Casinos anymore and just want to get out my money.