Will@Superior wrote:
As for the fact itself that players need to send the information, please try and understand that asking for ID is simply a standard operational procedure in this industry.
Yes some sort of ID process is getting pretty standard – although EVERY book has it’s own rules.
Yes some sort of ID process is getting pretty standard – although EVERY book has it’s own rules.
Will@Superior wrote:
As for the 24 hours, it is a painful yet necessary measure given the current environment in the online gaming industry. I’d dare say it’s pretty standard these days.
Ah. No it’s not. Not at all.
Ah. No it’s not. Not at all.
If you’re really expecting a 24 hour turnaround then you should say so front and centre on your join processes and also spell out what you expect to receive.
Will@Superior wrote:
I hope you will give us another chance to prove you we’re commited to excelence in our service.
You might be committed to it – but you are missing the mark.
ONE bad player experience is multiplied 100 times on the forum.
You might be committed to it – but you are missing the mark.
ONE bad player experience is multiplied 100 times on the forum.
EG I’d not promote simply based on this one exchange posted here.