Here it is,
Hi Vicky,
I wish I had an answer for you as to why the tracking didn’t work. I can
assure you this is the first time something like this has happened.
The links you are using are fine, I have no explanation for it. If you would
be willing to try again I’m sure there won’t be any further problems.
Best wishes,
Jonathan
Not off to a good start, think Im going hold off with them