Hi there,
As a matter of fact I am in the accounts office today sorting out a couple payments that have not been received. I have just confirmed that some have been returned to us, yours was one fo them. Please confirm your wire info to me again Via email. I belive the problem is the swift supplied. it needs to be an 8 character string including letters and numbers. please confirm this with your bank and advise so we can complete this for you.
regards
Manager