Hi
With all due respect I am the affiliate manager and these questions are not for me to answer.
If players have a question about the bonus terms and why we have them then these are questions for the Manager, who I am sure will be happy to review the comments and see what can be done, if indeed anything should be done.
I did take the liberty of asking if we have had any complaints about the bonus terms and noone from support has received any. The max cashout on the first deposit bonus has been around for a very long time now and there has also been max cashouts in some form or another in most promotions.
The promo details vary from player to player and some do not have max cashout terms at all, these are decisions made by the promo dept depending on factors I do not delve into. How promotions are designed and to whom they are sent, with which terms is for other departments to decide on, I have enough work with the affiliate program.
If there are complaints that players send in then I am certain the issues will be addressed appropriately.
I would like to assure you that we are far from going down the same road as other RTG casinos, terms have and always will be very transparent for players to decide whether they wish to take the promo or not.
Thanks
Jason