Hi there,
I’m glad you’re satisfied with the answer you received from Cobus 
I would just like to say that we do the best we can for all our affiliates – regardless of how ‘big’ they may be.
To answer BB1 this is not a mind set unique to Jon Jon and certainly didn’t leave ReferBack with him – the entire focus of the Account Manager team is knowing our partners needs and satisying them as best we can while keeping our program profitable.
Seeing as how we are heading for a decade in this business I think we must be doing something right 
Cheers,
Shane