I agree that satisfying legitimate players is an issue that is important to affiliates. I also encourage everyone to keep an eye on the thread at Casinomeister.
Stupid I hope you agree that there is an element of bonus abuse and player fraud that occurs at casinos and that management does have a responsibility to shareholders to weed this out. Fraud hurts ALL of our bottom lines. I am NOT saying that all of the player claims ARE fraudulent, but I do believe that there was a large amount that was and it triggered this repsonse from the casino operator.
Stupid I also hope you agree that when it comes to PLAYER disputes Fortune Affiliates is not directly involved in the issue or a cause of the friction. It’s unfair and inaccurate to attack them for a casino management issue.
I think Bryan Bailey does a masterful job of working out player complaints and thats why we defer this sort of issue to him for resolution. I am certain that what ever is fair for all parties will be done by CM and by the casino group.