Hi All,
I want to emphasize that players and affiliates are Get21’s most valuable asset.
Every player who registers with us receives the utmost attention, emails, promotions and care. Especially dormant players as stated above.
After a certain period of inactivity and multiple tries to activate the player, there comes a time to act according to our gaming license which is very common to most casinos. (See Get21’s Terms and Conditions)
As you can see from the above email, the process can be reversed and the player can be refunded.
Your feedback is always important,
Shay