An update from me, for those interested…
After requesting a wire for my full account amount on Jan 16 and receiveing a “sent” confirmation from Neteller the next day, it took over 3 weeks before I was able to get a response from anyone at Neteller about the wire transfer. Their response was that the wire had been returned and perhaps they could try converting to Euros and sending again.
I agreed and waited almost 2 more weeks. Then at the end of last week, I got a phone call from the wire department saying the wire was returned again. I agreed for them to try it again, confirmed my details with them again and waited again.
I am happy to report that the money arrived in my account today – 6 weeks after the initial request.
So anyone in Australia wanting to get a wire from Neteller… it looks like they have ironed out the wire transfer bugs and you could get your money within a week.
Good luck!